Terms and Conditions
Terms and Conditions
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Scope
These Terms and Conditions (T&C) apply to all orders placed through our online store, Zakenda, at www.zakenda.com. -
Contract Partner & Contact
The purchase contract is concluded with:
Zakenda
📧 Support: service@zakenda.com -
Offer and Contract Conclusion
The presentation of products in our online store does not constitute a legally binding offer but rather an invitation to place an order.
A contract is only formed when we accept your order through an order confirmation email. -
Prices and Payment
All prices are stated in USD ($) and include statutory VAT.
Payment methods available: Credit card, PayPal and instant bank transfer. -
Shipping & Delivery
Orders are processed within 1-2 business days.
Delivery takes 3-7 business days.
Shipping is free within UK, Canada, USA, New Zealand and Australia.
Once your order has been shipped, you will receive a tracking number. -
Right of Withdrawal & Returns
You can return items within 30 days of receipt.
The item must be unused, undamaged, and in its original packaging.
Refunds will be processed within 5-7 business days after receiving the return.
For more details, please refer to our Return and Refund Policy. -
Warranty & Liability
Legal warranty rights apply.
We do not assume liability for damages resulting from improper use. -
Data Protection
Our Privacy Policy can be found here. -
Final Provisions
Hong Kong Law applies.
The place of jurisdiction, where legally permissible, is our company’s registered office.
📧 Contact: service@zakenda.com